Retail Refunds & Exchanges

Please note: We do not handle Third Party exchanges or refunds at our corporate office. If you purchased a pair of our shoes through a retail location or website, you must contact that store for a resolution to any issues. If you purchased shoes at one of our Outlet or Boutique locations, then please refer to that location for a return/exchange policy regarding your purchase.

Wholesale Returns

Thank you for being a Corkys Footwear customer, we pride ourselves in the quality and fit of our shoes. In the event you receive shoes that have factory defects or quality issues, please accept our sincerest apologies and contact our customer service department during our regular business hours with the nature of the defect.  You will be provided with instructions and given a Return Authorization Number (RA#).  The RA# should be clearly marked on the outside of the package.

If we sent you the wrong item, please call our customer service department during our regular business hours to advise us of the error and receive a Return Authorization Number (RA#). We will arrange the pick-up of the incorrect item and send you the correct one. Your participation is required in that; you must clearly mark the RA# on the bottom of the original box;  make yourself available to the freight company during their pick-up hours; the shoes must be returned in the original case; the Corkys shoe boxes must be in their original state free of extra labels or price stickers. Please be aware if the boxes are not in their original state the return may be sent back to you or a 15% restocking charge may apply.

 If you have changed your mind and would like to return an item, there will be a restocking charge of 15% plus return freight charges will be at your expense.  In order to process your return in an expedient and efficient manner, please call our customer service department during our regular business hours to notify us of the return and obtain a Return Authorization Number (RA#).  This number must be clearly marked on the bottom of the box.  The shoes must be returned in full case packs and size runs, in the original undamaged Corkys box with no extra labels or price stickers. A refund will not be given for any damaged Corkys box due to the removal of label or stickers.  Nor will a refund be given for incomplete case packs or size runs.  Under no circumstances will a refund be provided for shoes older than 180 days.

These policies are subject to change without notice.

Office Hours

M-F 9:00am - 5:00pm
Wholesale Inquiries Only
866-924-3338 toll free
501-376-3338 voice
501-376-3336 fax

This Policy applies only to this website and does not include any other web sites link to or from this web site.

What Information is collected

This web site keeps log files of details such as visitor's IP addresses, browser types, operating system, screen resolution, referrers, and time of visit. Cookies* may be used to remember visitor preferences when interacting with the website. Where required, the visitor's email address, if given by the visitor, may be stored on the server.

How Information is Used

The data collected is used to enhance the visitor's experience when using the website to display personalized content and to understand how the average visitor navigates and uses the site, for development purposes. Any E-mail addresses collected on this site will be for communication purposes only. E-mail addresses will not be sold, rented or leased to 3rd parties. Nor will collected E-mail addresses be used for marketing purposes.


*Cookies are small digital signature files that are stored by your web browser and allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website and help you have a better user experience.

Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Corkys Footwear, Inc's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Corkys Footwear, Inc's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Corkys Footwear, Inc at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on Corkys Footwear, Inc's web site are provided "as is". Corkys Footwear, Inc makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Corkys Footwear, Inc does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Corkys Footwear, Inc or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Corkys Footwear, Inc's Internet site, even if Corkys Footwear, Inc or a Corkys Footwear, Inc authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Corkys Footwear, Inc's web site could include technical, typographical, or photographic errors. Corkys Footwear, Inc does not warrant that any of the materials on its web site are accurate, complete, or current. Corkys Footwear, Inc may make changes to the materials contained on its web site at any time without notice. Corkys Footwear, Inc does not, however, make any commitment to update the materials.

Links

Corkys Footwear, Inc has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Corkys Footwear, Inc of the site. Use of any such linked web site is at the user's own risk.

Site Terms of Use Modifications

Corkys Footwear, Inc may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Corkys Footwear, Inc's web site shall be governed by the laws of the State of Arkansas without regard to its conflict of law provisions.

Product safety is important to Corkys Footwear, Inc and we want to ensure that our products comply with all applicable health and safety requirements. California's Proposition 65 entitles California consumers to the following special warnings for products that may contain chemicals known in the State of California to cause cancer, birth defects or other reproductive harm.

WARNING: These products can expose you to chemicals including Lead and other compounds which are known to the State of California to cause cancer and birth defects or other reproductive harm.

We are notifying you that one or more of the Proposition 65 listed chemicals may be present in products we sell to you. While not all our products may test positive for chemicals listed in Proposition 65, and even though these products may be sold in states other than California, we have elected out of abundance of caution to place this warning on our website to make sure our customers are informed.


For more information go to www.P65Warnings.ca.gov or if you have any additional questions please call us at 1-866-924-3338.